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Certified Citizen Advocate

Category: Community Engagement and Organizing
Certified Citizen Advocate (Policy)

Overview
Train on rail policy and represent the passenger perspective to leaders and the press.

Key Responsibilities
- Complete RPA’s advocacy training modules and refreshers.
- Conduct outreach to elected officials, agencies, and civic groups.
- Contribute letters/op‑eds; support rapid‑response campaigns.
- Capture rider stories and local needs to inform RPA priorities.

Qualifications
- Persuasive speaker/writer with a collaborative mindset.
- Self‑directed researcher; social media comfort helpful.
- Willing to learn and follow message discipline.

Time Commitment
Variable; ~2–4 hours/week on average, higher during campaigns or hearings.

Benefits
- Certification badge; recognition at conference/events.
- Bylines and public‑facing impact to showcase in your portfolio.
Should be a Rail Passengers member or prepared to join Rail Passengers to participate. To
apply, send a resume, clips/links and a cover letter by email to [email protected].

"The Rail Passenger Association's recognition of the essential work done by SMART-TD members aboard Amtrak during this difficult period is appreciated. The Golden Spike Award serves as a testament to the compassion and dedication our conductors, assistant conductors and other workers exhibit constantly through times both ordinary and extraordinary."

Jeremy Ferguson, SMART-TD President
December 21, 2021, on the Association awarding its 2021 Golden Spike Award to the Frontline Amtrak Employees.